Customer Relations Representative - State Farm Agent Team Member The Woodlands - TX

Customer Relations Representative - State Farm Agent Team Member

Full Time • The Woodlands - TX
Responsive recruiter
Benefits:
  • License Reimbursement
  • Salary Plus Commission
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Health insurance
ABOUT OUR AGENCY:
Since joining State Farm in 1998, I’ve loved being able to use my experience to help individuals, families, and business owners protect what they love most. Our office is pet friendly and involved in the community. Some of my involvement includes The Woodlands Chamber of Commerce and the Montgomery County Food Bank.

If I’m not working or volunteering, you’ll usually find me trying out new recipes in the kitchen, kayaking, jogging, or spending time with my husband and two daughters.

We have team of five individuals who are close knit, family oriented and love what we do. If you are someone with core values and looking for a stable career path, we would love to speak with you regarding a position in our office.

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Renee Langdon - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation: $60,000.00 - $80,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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